FAQ

• What is V-Multi?
• What types of services does V-Multi provide?
• Does V-Multi have an official online store?
• How are 3D mockups made?
• What method does V-Multi use to create Concept Art?
• What is the customer support service?

• What is V-Multi?

  V-Multi is a brand that produces digital art, namely 3D and 2D art for a wide range of purposes, such as the advertising or entertainment industry. We offer a wide range of services, like image creation and editing, 3D projects, vector graphics and also 2D and 3D animation. We always aim at the satisfaction and consequently the loyalty of our customers.
• What types of services does V-Multi provide?

  V-Multi provides the most varied digital art services. Among the products and services provided by V-Multi are:

  • 3D Art
    • 3D Mockups for achitecture and / or engineering structures.
    • 3D Models for a wide range of purposes.
    • Low poly 3D models for video games.
    • 3D Animations.
  • 2D Art
    • Graphic Arts
      • Billboards / Posters and Banners.
      • Flyers.
      • Packaging Label Design which might include 3D models for a clear preview of the object appearance.
      • Logo design.
    • Concept Art.
    • Image Editing.
    • 2D Animations.
• Does V-Multi have an official online store?

  V-Multi does not have an online store at the moment, however, it's products can be bought in the following websites:

  3D Models:

  • Turbosquid
  • CGStudio
  • 3DExport
  • Artstation

  Prints:

  • Deviantart
  • Artstation
• How are 3D mockups made?

  3D mockups are made from plans or schemes of existing architectural projects. 3D mockups can be made, without plans or schemes, in buildings that have already been built, and for this purpose, the measurements of the structure in question must be determined. Usually, 3D mockups are used for visualizations of the intended final result of a particular project: interior decoration, remodeling of a certain space, or even construction (in the event that there is already an architectural project with plans, schemes, etc.). It can also be created any kind of "fictional mockup" of a structure not yet built, but in those cases, 3D mockups may not obey the architectural methodological theory and laws.

• What method does V-Multi use to create Concept Art?

  After receiving a proposal to carry out Concept Art, V-Multi begins by ascertaining the concept intended by the customer that needs the service: the number of "pieces" of art (sceneries, characters, objects, symbols, menus, etc.) that may be necessary as well as the complexity of the art itself (whether it should be more or less detailed, more or less colorful, etc.) and whether it will be necessary to create 3D models that may or may not be used in the final product. Once all these aspects have been verified, V-Multi will initiate the project, usually carrying out an advanced research on the desired theme / concept and initiating the creation of 2D digital art. Along with the 2D digital art will be created the 3D models if needed.

• What is the customer support service?

  The customer support service is a section that we provide for customers who may have bought some of our 3D models on Turbosquid, CGStudio, 3DExport and Artstation. In the event that, after purchasing, you find that there are some details you would like to modify in the 3D models purchased, we can make these modifications, within reasonable limits (to better understand what we mean by "reasonable limits", please visit the page Customer Support). Therefore, simply send us a proof of purchase and after we verify it's authenticity, we will do everything to make the requested changes, but we can't guarantee that it will always be possible.

Do you have a question that is not listed above? Then send us a message through the following page: Contacts

E-Mail: geral@vmulti.pt